Redefining collaboration norms as your company grows
summary
Argues that tearing down silos blindly hurts more than it helps and that strong intra-team links plus weak links between teams create resilience; recommends treating team responsibilities as negotiable identities, using story-sharing and working with stories to surface those identities, and applying the Cynefin sense‑making framework to choose practices. Cites concrete rituals—stand down, preflight checklists, running tests—and examples: S3 as a successful blackbox abstraction, SOAP as a leaky one, and practical reorganizations that actually let teams recombine and adapt.
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