Building next generation call center software with Dart
summary
A call-center platform built with Dart runs browser UIs, a software PBX and SIP phones, shares models between client and server, and replaces an Ada/JS/Python stack; the deployment migrates 900 PSTN numbers with zero downtime, handles 200,000 calls over a weekend during load tests, accumulates 700,000–800,000 calls since February, totals about 100,000 lines of code, uses Jenkins for CI, and reports no Dart-caused crashes.
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chapters (14)
- 0:00Intro
- 1:15Why Dart
- 2:12Project Description
- 4:16System Architecture
- 7:10User Interface
- 9:16Why do you use Dart
- 11:37Dart clients
- 13:18Integration tests
- 15:08Actor model
- 18:03Test framework
- 18:49Customer objects
- 20:20Migration
- 22:14Summary
- 24:10Questions
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