Chatbots - latest news

on YouTube ↗01h 08m

" summary

Recent practical results and tools for chatbots and voice assistants are presented, including a phone-call system handling French and English that schedules appointments, a Polish vendor achieving 99% speech recognition for banking reminder calls, and prototypes integrating voice assistants with devices (Philips Hue, espresso machine) and CRMs using AWS Lex and Lambda. An Alexa demo was built quickly and published to Messenger, open-source Rasa is offered as an alternative, and large datasets (~50 million recorded conversations) support deployments that reduce call-center load and sometimes outperform humans on routine tasks.

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" chapters (9)

1. 0:00Introduction
2. 3:11Chatbot definition history
3. 8:06Types and business uses
4. 13:50Online vs local building
5. 21:00Technical basics
6. 27:30Impact on jobs
7. 35:42AI tech and failures
8. 44:26Alexa demo
9. 56:17Summary Q&A

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