Panel Discussion - Voice, Bots, IoT: How to Bet on the Right Horse and Why?
summary
Panelists debate how voice assistants, chatbots, and IoT can be applied in commerce, comparing technologies like voice platforms and conversational agents and discussing which use cases are worth investing in. They cover practical product and business considerations from founders and CEOs at companies such as Spryker, chatShopper, Simplicity Trade, and Future of Voice, focusing on choosing the right channel and strategy for e‑commerce implementations.
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chapters (8)
- 0:00Introduction
- 1:07Panel introductions
- 6:07Voice and bots trends
- 15:04Voice challenges and use cases
- 25:22Implementation steps
- 33:51Investment strategy
- 40:31Future perspectives and platforms
- 43:20Summary
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