User Story
summary
American Airlines describes concrete Cloud Foundry work: a hybrid multi‑cloud strategy with private, dedicated and public Cloud Foundry instances, migrations that put social support (Twitter) and employee benefits on the platform, and customer booking features running on CF. Scale numbers: about half a million passengers daily, 130,000 employees, 6,700 flights per day. Pain points include losing log entries at scale, application/system security (OAuth/Keycloak, Envoy) and baked‑in compliance (GDPR/PCI); Buildpacks progress is improving the developer experience.
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