Westpac’s front line of defence: Improving human security
summary
Humans become a measurable defence: Westpac sends one simulated phishing email a month to every employee, auto-enrolling clickers into staged remediation (two clicks = extra training, three = a workshop) and tracking low click and high report rates as KPIs. Data loss prevention rolls out over 22+ tranches from warnings to blocks, backed by a built secure alternative, Westpac File Share with ~30,000 users. A 400+ strong Cyber Security Champions network amplifies targeted role-based training and telemetry.
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chapters (20)
- 0:00Introduction and speaker intro
- 1:42Humans as cyber defense front line
- 3:11Early phishing attack lessons learned
- 4:38Evolving cyber threat landscape
- 6:44Layered defense and collaboration
- 8:11Phishing risks and employee awareness
- 9:15Education campaigns with animal imagery
- 11:05Targeted learning and reinforcement
- 12:52Role-specific cybersecurity training
- 13:39Tracking phishing simulation results
- 15:45Data loss prevention approach
- 17:39Secure file-sharing alternative to email
- 19:07Cyber Security Champions program
- 20:15School cybersecurity education initiatives
- 21:42Supporting white hat initiatives
- 22:27Ongoing awareness and personal security
- 23:55Cyber weekly newsletter and outreach
- 24:39Celebrating security success stories
- 26:27Cyber breach playbook collaboration
- 27:32Summary and call to action
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