How Uplight leverages AWS to transform utility operations
summary
Pacific Northwest utility with 1.2 million customers builds a turnkey VPP that combines software and services to forecast capacity, acquire customers, orchestrate smart devices and measure outcomes; program targets 100 megawatts by 2025 and is scaling faster than forecasts while hitting operational caps. Solution runs cloud-native on AWS, integrates many OEMs, uses advanced forecasting and optimization, lowers customer acquisition cost, shows program churn under 2% and NPS comparable to Amazon Marketplace.
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