Accessibility Through the Eyes of a Deaf Professional
summary
Claims that accessibility is both moral and profitable supported by specifics: 1.3 billion disabled people worldwide and roughly $1 trillion disposable income. Concrete fixes and tools include live human captioning, sign language interpreters, cochlear implants, and a captioning decoder box. Surprising metrics: text is five times more common than voice and disabled candidates send ~60% more applications. UX changes that work: make phone fields optional, offer chat/email/video verification, hire captioning professionals. Consulting, workshops, and a book back the practical results.
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chapters (8)
- 0:00Start
- 0:59Accessibility
- 2:54The American with Disabilities Act
- 4:35User Experience and Accessibility
- 5:29Examples of Why Accessibility Is Universal Design
- 15:11Bad Interpreters and Captioners
- 17:06Importance of Captioning as Universal Access
- 21:42Diversity and Inclusion Means Nothing without Accessibility
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