Non-Technical Skills Eat Technical Skills for Breakfast
summary
Argument: non-technical skills act as a force multiplier for technical teams and are often the deciding factor in hiring and team success. Evidence cited includes Forbes finds 8 of the top 10 future skills are non-technical, Netflix policy of no brilliant jerks, health data claiming kindness lowers cortisol by 23% and boosts serotonin and oxytocin, and a concrete company program where Intel spot recognition gives small dollar awards to reinforce grateful behavior.
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chapters (9)
- 0:00Introduction
- 1:10Non-technical skills matter most
- 3:00Soft skills origin and importance
- 5:05Non-technical skills drive success
- 7:12Kindness and gratitude keys
- 12:28Kindness and gratitude benefits
- 13:55Practicing kindness at work
- 15:40Gratitude check-ins and recognition
- 17:04Preview and closing
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