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Lana Brindley

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From Me to Us: Building a docs team from the ground upWrite the Docs Portland 20222022-05-22
Built several docs teams that grow 4→13 and 2→9 and start from single-author to three-plus members; planning includes a hiring plan with…
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More than words: Reviewing and updating your information architecturelinux.conf.au 20222022-01-14
Create a content map of the top three levels (spreadsheet or table), classify pages by DITA: concepts/tasks/reference, and run one‑on‑one interviews plus a…
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More than words: Reviewing and updating your information architectureWrite the Docs Prague 20212021-10-03
Shows a concrete workflow: inventory pages in a content map (spreadsheet or DB), tag each page by DITA: concepts tasks reference, run a simple user‑task matrix…
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Taking a step back: Analysing your documentationlinux.conf.au 20212021-01-23
A practical workflow for a doc spring clean: gather everything (repo, release notes, code comments, blogs, support threads, marketing), interview contributors…
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When Agile Fails: Working on Large Documentation ProjectsWrite the Docs Australia & India 20202020-12-03
A large SUSE docs suite of 30,000 lines of AsciiDoc spread across 10 books accumulates structural debt that Agile sprints won't fix; a proof‑of‑concept during…
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Facebook, Dynamite, Uber, Bombs, and Youlinux.conf.au 20202020-01-13
Hollerith punch‑card tabulators process 80 cards a minute and scale into national databases that IBM subsidiaries tie to census and bank records; that…
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Everything you know is wrong: why using big words can made you sound stupidlinux.conf.au 20202020-01-13
Research finds abstract phrasing signals power (people who sound vague are perceived as in control) while specific detail increases perceived truth — e.g., a…
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