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XConf Australia 2023

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Keynote: Leading innovation responsibly in the race for AIRita Arrigo56m
Australian government with CSIRO funds the National AI Centre and a world‑first Responsible AI Network to push six pillars: law, standards, principles…
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Panel discussion: Practical and responsible applications of AI in businessesLily Ryan, Megan Evans01h 01m
Companies describe concrete wins and costs: a property search feature uses median house price, median income, median age and launches after two people two…
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The journey to building effective engineering teamsHeiko Gerin, Michelle Lo46m
Estimate that 30–40% of engineering work is waste and that cutting just 20% of that (for 200 people) buys ~10 FTEs worth of annual capacity; start by doing…
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Panel discussion: The journey to building effective engineering teams32m
Shows how teams map work across 60 teams, selecting 22 problematic teams to visualize supply and demand and prove systemic bottlenecks; uses value stream…
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Internal platforms in practiceScott Shaw40m
Concrete playbook for building an internal engineering platform: start with a thin‑slice, thinnest‑viable platform and validate with value‑stream mapping and…
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A platform approach to scaling mobile app developmentElisha Lye, Nanchen Yang31m
REA Group moves from a single iOS and Android codebase through a messy federated stage to an app-as-platform with an app shell, app frame and composed micro…
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Tech-enabled sustainability: Moving from aspiration to action – Kathleen WalkerKathleen Walker29m
Organizations face a measurable sustainability execution gap: big public targets with weak delivery. A four‑pillar model (foundations, technology…
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Tech-enabled sustainability: Moving from aspiration to action – Anne (Wang) AscharsobiAnne (Wang) Ascharsobi17m
Argues that technology turns sustainability from aspiration into measurable action, showing concrete tools and tradeoffs rather than platitudes. Recommends…
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Fireside chat: Tech-enabled sustainability: Moving from aspiration to action32m
Organizations stall on an “endless business loop” where small sustainability teams must justify tradeoffs like $5 million launch versus $5 million supply‑chain…
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Integrating business and technology for transformational growthSarah Taraporewalla, Jeremy Burton53m
High Pages shifts from annual planning to a six-month strategy cycle that pairs top-down objectives with bottom-up team commitments, forcing teams to return…
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Keynote: Customer centricity in tough timesDarren Smith50m
MYOB details concrete moves: it rolls out a chatbot and online help that lift self‑service resolution rates, migrates desktop customers to an online product…
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Panel discussion: Closing the customer experience performance gapMegan Waters, Graham Wetherill48m
Research with HBR and ThoughtWorks finds 75% vs 15% — most execs prioritise CX but few have holistic end-to-end strategies. Teams deploy chatbots plus ML: a…
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