Whatchamacallit: Controlled Vocabularies for Technical Writers
summary
Controlled vocabularies cut retrieval time and restore context by forcing consistent terms, indexing with curated labels (Stack Overflow), publishing a definitional glossary (Twitter), expanding queries with a thesaurus, or narrowing results with a taxonomy. Practical steps are content analysis, card sorting, spreadsheets or dedicated taxonomy tools, and following the SKOS standard. Cautionary example: a deployed browse system failed because a thesaurus drove a taxonomy UI. Work effort and maintenance cost rise with formality.
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chapters (13)
- 0:00Intro
- 0:45Whatchamacallit
- 5:31Labels
- 6:47What is useful for
- 18:16Fullfledged terms
- 21:09Finding topics
- 22:09Stack Overflow
- 24:07Card Sorting
- 25:39Taxonomy
- 27:11Refine
- 27:46Example Dcom
- 28:52How to do this
- 29:37Conclusion
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