So you've become a Docs Lead. Now what?
summary
Promotion into management brings concrete shifts: new KPIs replace deliverables, meetings equals the work becomes daily reality, and duty of care plus continuation of service force a lot more reporting (Jira cited as a tool) and new language like severely underresourced currently for prioritization. Advice is tactical: apply a named framework (situational leadership), build reporting and handoff practices, find external buddies, stop and reflect. The speaker turns five years of experience into practices that produce a fairly decent manager outcome.
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chapters (10)
- 0:00Becoming a Docs Lead
- 3:54Promotion feels overwhelming
- 7:02Meetings as primary work
- 10:30Emotional load of management
- 15:51Power and dynamics change
- 20:25Unlearning underpromising
- 22:35Practical tips for managers
- 25:08Support and reflection
- 27:58Q&A
- 29:12Closing remarks
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