Applying Critical Thinking Skills in Today's Marketplace
summary
An interactive session teaches concrete tools and runs a 25‑minute table exercise where participants apply GQM goal‑question‑metric framing, the five whys, a fishbone diagram and a simple weighted decision matrix. Teams analyze problems (salary equity, unconscious bias), surface behaviors, propose steps like salary transparency, employee resource group data sharing and executive sponsorship, and rank alternatives with weighted criteria. Emphasis is on measurable goals, evidence‑based questions and incremental behavior changes that shift culture.
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chapters (8)
- 0:00Start
- 5:37What is critical thinking?
- 7:44What are the skill characteristics?
- 13:34Thinking with tools...
- 14:34Example for Dentist office
- 16:45MAUT Decisioning
- 18:02Purchasing a Home Example What is the problem: why are you buying a home?
- 26:11Sharing of results
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