Emily Glassberg Sands, Coursera | Stanford Women in Data Science (WiDS) Conference 2020
summary
Coursera describes concrete systems: telemetry of event-level data across ~50 million learners and partnerships with 160 universities and 20 industry providers feeds A/B tests and a multi-armed bandit deployment that nudges learners and flags who needs human support. Three products ship: automated behavioral and pedagogical interventions, interpretable dashboards for support staff, and skill scoring that measures levels across skills; enterprises already use skill scores to surface internal candidates and map gaps for hiring and reskilling.
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