From Debt to Wealth: Transforming Observability at Adobe
summary
Transforms Adobe Experience Platform Observability from overloaded, low‑trust operations into a stable platform by reframing tech debt as tech wealth, decommissioning OpenTSDB in favor of Prometheus + OpenTelemetry, and building a repeatable migration process that touches 90+ services across 35+ teams. Results include $1M in infrastructure cost savings, regional rollouts cut from six weeks to three days, alert noise and pages reduced (alerts actionable and routed to owning teams), and noticeably improved developer experience and client trust.
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chapters (10)
- 0:00Observability transformation intro
- 3:15Diagnosing observability teams
- 8:37Kintsugi guiding policy
- 10:22Noisy on-call and support issues
- 14:19Alert management improvements
- 17:51Deprecating OpenTSDB
- 22:06Psychological safety and engagement
- 26:18Milestones and continuous improvement
- 27:43Results and cost savings
- 30:21Q&A
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