The Elements of Scaling
summary
Grows an engineering org from 15 to 65 engineers, rewrites a Drupal PHP monolith into a Ruby API front end, and cuts a brittle weekly release process that takes hours into daily deploys that immediately boost morale and autonomy. Introduces transparent career ladders that others copy, turns a culture of fear into one of psychological safety through public apologies and learning reviews, and replaces adversarial debate with curiosity-driven conflict resolution.
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chapters (27)
- 0:00Intro
- 1:53Who am I
- 2:18The Managers Path
- 2:34Staying Technical While Managing
- 3:41Team Management
- 5:39Culture of Fear
- 6:16This is not good
- 7:00Four elements of scaling
- 7:40Speed
- 8:40Release
- 10:04Feedback loops
- 11:08Release frequency
- 11:47Being impatient
- 12:26Structure
- 13:49Learning
- 15:19Ladders
- 18:38Learning Review
- 20:05Relatedness
- 21:31Psychological Safety
- 22:27Learning to Apologize
- 23:51Learning to Care
- 25:00Dealing with Conflict
- 25:57Camilles Conflicts
- 27:09Boring Meetings
- 28:25Summary
- 28:54Quote
- 29:34Outro
