Leggings and Dark Patterns: When a Seamless Experience Harms the User
summary
A French talk examines a sports apparel website that uses dark patterns to collect personal data and manipulate purchases. It analyzes how a seamless, flattering user experience can trick users into giving body measurements and consent and lead to unexpected charges worth hundreds of euros.
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chapters (9)
- 0:00Introduction
- 3:57Dark patterns origins
- 7:34Dark pattern definition
- 9:00Leggings site example
- 18:00Cognitive biases and manipulation
- 23:53VIP program and hidden fees
- 27:53Tools to spot dark patterns
- 33:31Best practices and alternatives
- 39:55Conclusion and Q&A
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