The Science of Performance
summary
Shows that motivation predicts performance and that operating model fixes change motives: an experiment finds toddlers help a stranger control 90% helped vs praise 81% vs rewards 53%, illustrating rewards can backfire; a naval tactic example defines necessary balance of tactical vs adaptive work; measurement framework TOMO lists play purpose potential versus emotional economic inertia; a NUMMI-style plant redesign halves build time and raises quality ~30%, proving system changes scale adapter performance.
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chapters (12)
- 0:00Start
- 5:09Battle of Trafalgar
- 11:07What Drives Performance from Our Research
- 14:32Economic Pressure
- 14:54Inertia
- 19:24The Distraction Effect
- 25:04Operating Model
- 26:28Team Habits
- 38:07Job Classifications
- 49:46Track Your Motives
- 50:38What Kind of Bottom-Up Initiatives Could You Name To Improve Adaptive Performance in the Corporate
- 1:00:25Advice to those Who Try To Unleash Intrinsic Motivation while They Know Extrinsic Motivation
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