Dianing Yudono at StaffPlus London 2023
summary
A concrete method for making lessons actually useful: recreate lost knowledge like the Steinway case (over 12,000 parts and a tapered soundboard rediscovered), treat every lesson as a log containing fact, time, conclusion, store them where people can search by keywords (not only by PR numbers or private threads), and practice a weekly ritual of finding past lessons by keyword and adding the full context and recommended next steps so others can act on them.
AI-written summary · about
chapters (7)
- 0:00Piano craftsmanship legacy
- 1:48Reviving lost knowledge
- 4:01Mental models and bottlenecks
- 5:43Storing lessons learned
- 6:24Key components of logs
- 8:55Importance of conclusions
- 9:17Dark side of lessons learned
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