Communication antipatterns and where to find them
summary
Identifies concrete communication anti‑patterns: using email for everything and fragmented Slack channels that drown important alerts, video calls that take 25 minutes to join, low alert thresholds that mask real incidents, and knowledge silos that lower the bus factor. Recommends fixes with specifics: pick one reliable VC tool and turn cameras on for daily standups, pair program (including with product people), run weekly knowledge‑share sessions, coach communication as a practiced skill.
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chapters (8)
- 0:00Introduction and context
- 3:32Why focus on communication
- 5:17Wrong tools and misuse
- 9:12Speaking different languages
- 13:21Knowledge silos and reflection
- 17:52Communication as a soft skill
- 22:30From anti-patterns to patterns
- 26:39Q&A session
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