How a Screwup Turned Out to Be Useful and Helped Replace a Fintech Giant — A Raiffeisen Bank Case
summary
Raiffeisen Bank describes lessons learned from a significant failure and how it drove a transformation of their technology culture. The talk covers adopting modern engineering practices in architecture and building an end-to-end culture with maximal team autonomy.
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chapters (24)
- 0:00Introduction
- 1:06Fintech transformation begins
- 2:10First incident and chaos
- 5:28Outage causes and effects
- 6:37Payday recurring problems
- 8:06Stabilization project launch
- 10:37L2 response teams
- 12:472021 problem analysis
- 13:30Stability and culture findings
- 16:22Production Readiness Framework
- 17:49Jira project implementation
- 19:15Office Awards system
- 20:22Cortex adoption
- 23:34Cortex-Kubernetes integration
- 27:07Automated service registry
- 31:51Future in-house solution
- 34:42Eight-month results
- 35:24Q&A
- 36:48Q&A
- 37:36Q&A
- 39:00Q&A
- 41:10Q&A
- 42:13Q&A
- 43:39Conclusion
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