Hakob Astabatsyan, Co-founder & CEO, SynthFlow AI | Slush 2025
summary
Claims a practical path to production for voice AI using the build, evaluate, launch, learn framework: a visual conversational flow builder that pairs flow logic with LLM prompting, large-scale simulations on synthetic data to run thousands of test calls, a custom AI-native telephony stack that reduces latency and improves reliability, and feedback loops to fine-tune models. Reports processing millions of calls, 24% answered outbound calls and 15% closed deals, with unit economics beating human SDR costs.
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chapters (9)
- 0:00Introduction
- 0:24Voice AI last mile problem
- 3:37Bell framework overview
- 3:59Build step visual flow builder
- 5:22Evaluate step simulations
- 6:26Launch step AI telephony system
- 7:08Learn step data and KPIs
- 8:33Innovation beyond demos
- 9:15Culture building in AI companies
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