Don’t Just Know Your Customer, Trust Them
summary
Explains what digital identity and identity trust are, and how remotely validating and verifying a person’s identity can reduce risks such as identity theft and eligibility fraud while improving customer experience. Covers the threats digital identity can mitigate and the role of identity verification in balancing trust with low friction in digital channels.
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chapters (18)
- 0:00Introduction
- 2:22Breaches
- 6:02How do they operate
- 7:42Compromise of data
- 9:09Data resale
- 11:14Genuine documents
- 16:45Verification bypass service
- 17:19Execution
- 19:06Person to Person
- 19:43Circle of Trust
- 20:12Channel Secure
- 21:12Behavioral Trust
- 22:43Digital Identity
- 23:14Authentication
- 23:47Verification
- 25:19Outcomes
- 26:44Benefits
- 29:52Victim Protection
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