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Nothing Good Ever Happens After 2am

Talkat Reversim Summit 2019 · 2019-06-16..06-17· [devops-and-delivery, observability]
slides:none on file

A postmortem of a deployment-induced outage in legacy code: describes the incident timeline (detection ~24 hours after deploy), the team’s outage procedure and how SLA definitions, on-call practices and lack of a revert plan contributed to the prolonged incident, and concludes with company-agnostic operational takeaways for improving incident response.

AI-written summary · about

  1. 0:00Start
  2. 1:30Roles and responsibilities
  3. 2:15Incident Priority Definitions
  4. 2:42Tools
  5. 4:42Background
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