Websites are a symptom, not the cause
summary
Claim: websites surface root causes so teams can fix strategy, process and tooling rather than just redesign UI. Methods shown include 5 Whys root-cause drills, expert reviews and automated checks like Lighthouse and DevTools, plus quick digital prototypes (Foundation prototype, Arduino-ish demos, PWA/offline demos). A case maps an F1 team’s manufacture and replaces a paper “sticker” handoff with a simple data workflow and central metrics, wins stakeholder buy‑in and reduces manual handoffs — concrete fixes, not vague theory. Slides: http://bit.ly/render2017slides
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chapters (8)
- 0:00Start
- 9:41Digital transformation
- 11:45Extending expert reviews
- 18:08Root cause analysis
- 18:27Sakichi Toyoda and The 5 Whys
- 21:11People, processes, technology & strategy
- 33:53Use the web and digital principles to bring benefits to the wider business.
- 34:47Building for the future
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