Surviving (and thriving!) when you are overloaded
summary
Claim: overload gets fixed by doing less and delegating deliberately. Practices include a weekly symptom checklist (track late nights, sleep trouble, stalled priorities), using RescueTime or calendar audits to see where hours go, picking three to four priorities that define the role, using RASCI roles (responsible/accountable/consulted/informed) and Pomodoro blocks to contain habits. Applied at Yelp this reduces evening work, trains successors, and stops burnout before it spirals.
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chapters (8)
- 0:00Start
- 5:48Easy for impostor syndrome to blame your own skill
- 10:12Build a regular routine of evaluating your criteria
- 11:52Ask team-mates or colleagues you trust to help keep an eye out for you
- 19:54Old role: responsible/accountable for service testing
- 21:41Opportunity to grow others - tasks that you've gotten good at are learning opportunities for others!
- 25:13brainstorm top priorities audit tasks for importance
- 25:35safely and wisely offload non-priority work
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