Rebuilding Platforms for the ADLC - Justin Reock
summary
Platform teams must rebuild for the ADLC by measuring utilization, impact, and cost with the DX AI measurement framework, instrumenting PR throughput, change failure rate and change confidence rather than vanity DAU numbers, and enforcing paid paths and guardrails for agents and LLMs. Data shows some companies see a 2% increase = 50% more defects versus a 4% benchmark. Enterprises spend large sums — $10M in tokens — and ship a new product called Service Cloud to centralize AI hubs and control cost.
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