The 15 Minute Model for Optimising Device Experiences
summary
A repeatable, data-driven claim: use Google Analytics metrics plus a simple Excel model to pick a tiny, representative device set in 15 minutes and find real defects that matter. Analysis of over 400 client setups reveals widespread mobile UX, rendering and input bugs; a single fix raised revenue by ~30% and one audit found 13 bugs affecting Android conversion. Tools required are minimal — Excel, Google Analytics — and fixes often take days but recover far more than they cost.
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chapters (14)
- 0:00Introduction
- 6:02Password Complexity
- 10:12UX Bug
- 11:22Autocorrect
- 12:58Hierarchy of Needs
- 14:35Nobody Calls
- 15:55Customer Problems
- 17:35Google Analytics
- 24:21Testing List
- 25:35Example
- 27:03Cross browser testing
- 27:51Qualitative research
- 29:31Automating the process
- 32:02Example of automation
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