Automated Interactive Domain-Specific Conversational Agents that Understand Huma...
summary
AutoConcierge maps utterances to structured predicates and back to sentences: uses GPT-3 to convert dialogs into predicates then runs those predicates through s(CASP) goal-directed ASP for commonsense reasoning to check consistency, ask for missing slots, and compute recommendations. Demo uses a 150–160 restaurant dataset around UT Dallas, reports predicate extraction ~89% with GPT-3 and ~92% with GPT-4, outperforms end-to-end transformers on coherence and factuality, and limits include narrow vocabulary and limited scalability to broader domains.
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chapters (14)
- 0:00Domain-specific conversational agents
- 1:25Human-like chatbot design
- 3:17STAR framework
- 6:34Knowledge extraction with LLMs
- 9:26SCASP knowledge processing
- 11:11AutocCon architecture
- 14:10Vocabulary for reasoning
- 17:39CT state machine
- 20:57Live AutocCon demo
- 34:20Demo walkthrough
- 40:24Hallucination in responses
- 42:14Evaluation results
- 44:43Limitations and scalability
- 45:28Conclusion
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