SLA Monitoring with Icinga & Prometheus
summary
Describes a high-availability SLA monitoring architecture using Icinga2 and Prometheus exporters to collect customer-perspective metrics from geographically distributed satellites with diverse upstream providers. Explains how multiple independent Icinga2 nodes and Prometheus instances scrape and aggregate metrics, and how a fully redundant setup produces consistent reporting while distinguishing regional network outages from SLA violations.
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chapters (9)
- 0:00Introduction
- 1:06SLA monitoring basics
- 4:57Old setup problems
- 7:48Choosing Prometheus
- 9:34External workers
- 12:02Internal Prometheus servers
- 13:27SLA logic and escalation
- 15:38Testing and metrics
- 17:27Q&A
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