Measuring the Wrong Metric – Lessons from Attacks on Critical Services
summary
Proposes a practical rubric that measures cyber impact by scale scope speed rather than headlines, and applies it to two incidents: Costa Rica (27 agencies hit, 9 severely disrupted, ransom demand ~$10M, total recovery cost ~$40–125M during a political transition; Ministry of Finance and customs systems knocked offline; Hive and KTI involvement) and Vanuatu (entire population ~130,000 affected, courts lose five months of records, nation shifts to Gmail/pen-and-paper and requires Australian assistance). Emphasizes four utilities—power, telecoms, data, movement of goods—as critical dependencies.
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chapters (9)
- 0:00Measuring impact over metrics
- 6:28Critical infrastructure misunderstood
- 14:15Interdependencies in services
- 23:07Ransomware beyond financial loss
- 32:43Costa Rica cyber incident case
- 43:30Vanuatu government outage case
- 46:19Cybersecurity delays and funding
- 49:53Allocating resources by impact
- 50:15Q&A
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