Enterprise Chatbots (using messaging and AI to build novel user interfaces for work)
summary
Argues chatbots aren’t the end goal but that messaging platforms become workflow surfaces, built on Slack APIs (postMessage, buttons, forms) and enriched with Azure Cognitive Services for NLU and face detection. Describes building a bot-hosting product (beep‑boop) then pivoting to a September-launched workflow tool called missions, wiring Glitch webhooks to Slack for approve/deny flows and notifications. Demos include a photo classifier trained on team avatars that returns a 49% match; prototypes are quick to build and are effective when they keep complexity hidden.
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chapters (7)
- 0:00Start
- 15:57Let's build it!? First things first
- 20:57Team Messaging
- 23:09slack
- 40:16Actionable Notifications
- 48:14Intelligent Notifications
- 49:16People Classification
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