The Cool Side of an Insurer: Deep Learning and Chatbots
summary
A Spanish insurance company, Línea Directa, demonstrates how artificial intelligence can improve customer service by using deep learning for object recognition in images and videos and by building chatbots. The session includes two live demos showing how easy it is today to create a chatbot and to apply deep-learning techniques for visual recognition.
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chapters (11)
- 0:00Introduction
- 3:55Digital advantage
- 6:02AI revolution
- 13:48Neural networks
- 20:29AI applications
- 22:44Chatbots
- 25:31Bot demo
- 30:06Detection demo
- 36:19AI as service
- 39:54Call for ideas
- 42:25Q&A
