Interview
summary
Argues organisations should adopt seven high-reliability principles—simplicity, a no-blame integrity culture, constructive dissent, intensive training and drills, adherence to tested procedures, formal after-action reviews, and clear prioritisation and risk assessment for new technology—supported by active networks and committed leadership. Connects these principles to concerns about democratic decline (Freedom House’s 19-year drop), ENISA 2025’s link between generative AI and targeted disinformation, alleged social media campaigns around Portugal’s May election, and the H Tech Accord’s eight detection principles from 27 firms.
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