PROMISE THEORY: FROM CONFIGURATION MANAGEMENT TO TEAM LEADERSHIP
summary
Claims that Promise Theory can run a loosely coupled IT function without direct authority, backed by applied Promise Theory to a one-person then two-person IT team and prior CFEngine experience. Describes concrete tooling of agent/promise models, designs processes for team communication and privileged-access revocation, and contrasts promise-based objectives with top‑down OKRs. Reports measurable shifts in expectations and cooperation over the first year but notes sustainability is unproven and success depends on culture and negotiable managers.
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chapters (24)
- 0:00Introduction
- 2:45Configuration Management
- 4:10Turner Digital
- 7:08Traditional Leadership
- 7:50Marcos Three Traits
- 9:57Promise Theory
- 12:30Key Concepts
- 12:58Agent
- 13:43Promises
- 14:09Promise System
- 14:40Super Agents
- 16:41Considerations
- 19:51Putting it all together
- 20:44Using promises
- 21:42Setting realistic expectations
- 23:18Model processes
- 24:09Establish processes
- 27:27KOR
- 32:22Cost Pay
- 33:59Shrink
- 34:44Examples
- 36:30Articles
- 36:57Can it work on another cell
- 37:08Can it work on Scrum
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