Exploring Telephony Solutions with G Suite & Google Voice
summary
G Suite adds Google Voice as a cloud telephony product with admin console provisioning, batch Sheets import, APIs planned, and desk phone support; deployed internally so 80% of Google calls use Voice and 97% on‑premise infrastructure is decommissioned across 80,000 Googlers. Early Access is free and starts with numbers in 10 countries; pricing moves to per‑seat subscriptions with per‑minute rates at GA in spring, plus voicemail transcription, AI spam filtering, and Meet/Calendar integrations.
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chapters (10)
- 0:00Introduction to G Suite
- 1:31History of Google telephony
- 4:37Voice for Googlers project
- 5:59Announcing Cloud telephony
- 7:46Product features and benefits
- 12:25Telephony for administrators
- 13:50Administrator demo
- 17:53End-user client demo
- 21:05Mobile and meet integration
- 23:46Customer feedback and roadmap
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