Meet the Speakers
summary
Definition of agent versus agentic architecture with concrete behavior: agents call tools and other machines given a declarative instruction, while agentic apps orchestrate those calls. TELUS Digital reports rapid frontline adoption — 50,000 users and about $50 million in total savings — by packaging 25+ custom apps (co‑pilots, contact center aids, technician troubleshooting). Practical defenses include guardrails, runtime intervention and automated vulnerability detection, addressing the four adoption barriers: flexibility, agility, control, trust.
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chapters (5)
- 0:00Introduction and welcome
- 1:10AI agents and agentic architectures
- 4:21Adoption challenges in generative AI
- 8:39Telis Digital’s adoption story
- 10:45Workshops and hands-on learning
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