Lean Journey
summary
A CIO from Euromaster describes a Lean transformation of their IT department, covering the successes, challenges and lessons learned. The talk outlines where to start a Lean program in an IT organization, the required effort and duration, and the benefits or returns achieved.
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chapters (10)
- 0:00Introduction
- 3:11First agile contact
- 6:24Lean discovery and emotional shock
- 9:54Personal transformation and limits
- 13:04Problem-solving results
- 18:16Customer satisfaction improvement
- 23:11Team impact and well-being
- 27:23Euromaster challenge
- 35:37Leadership and empowerment
- 44:25Q&A
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