Fireside Chat | Building Resilience: How to Make Banks Future‑Fit
summary
Lennart Wagner (Head of Corporate Strategy, DKB) and moderator Susanne Schöne discuss how banks can remain resilient amid climate crisis, wars, and economic stress. They define what resilience means for banks and for DKB specifically, outline the organizational categories a bank must consider, and give concrete DKB examples of how a bank must adapt to new conditions.
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chapters (13)
- 0:00Resilience for banks
- 1:03Resilience at DKB
- 2:05Sustainability and tech drivers
- 3:50Bank as tech player
- 5:15Cultural change and strategy
- 6:57Fit for Growth program
- 8:20Internal communication
- 9:22Strategy adaptation
- 11:48Customers and market
- 12:30Future tech and CEO change
- 13:55Customer experience and sustainability
- 14:16Q&A
- 14:38Resilience mindset
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