Keynote - How DevOps paved the road to ..
summary
Company builds Opsgenie as an always-on alerting and on-call management service used by 5000 customers worldwide, engineered for high reliability from day one. A tiny founding team (six to eight engineers) runs development, support and operations, forcing on-call rotations and shared ownership that drive prioritization and reliability. Architecture relies on AWS and heavy instrumentation so alerts point to root causes quickly; outages get diagnosed faster and designs iterate to reduce nocturnal wakeups and approach five‑nines goals.
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