Failing to Learn vs Learning to Fail
summary
Asserts that people cannot be taught directly but must be set up to learn, backing it with research on deliberate practice, feedback loops and the 10,000-hour rule; cites a striking finding that radiologists can get worse with experience when feedback is missing. Recommends specific tools: immediate, informational feedback instead of praise, A/B-style experiments and progressive rollouts for organizational learning, and building psychological safety because fear is the enemy of learning.
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chapters (6)
- 0:00Introduction and welcome
- 1:06Why this talk was written
- 7:28Fixed vs growth mindset
- 13:07Fear and procrastination
- 16:21Learning in organizations
- 22:43Key takeaways and conclusion
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