Humanizing Technology: Ethics and Design in the Age of AI
summary
Clear, testable claims and concrete tools: a vision AI company called Big Bear is used for national security; Kaiser Permanente reports about 500 deaths prevented and 10% fewer readmissions from predictive alerts; Autodesk experiments with IBM Watson chatbots that cut support cases and raised satisfaction; industrial sensor work at GE aims to prevent downtime and spills. Ethics is framed as design work from the start with IBM’s Everyday ethics for artificial intelligence and Enterprise Design Thinking AI methods to guide data, intention, and mitigation choices.
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chapters (10)
- 0:00Introduction
- 1:47Yelling at Siri
- 3:52Machines and partnerships
- 8:06Clear intentions in design
- 9:30Reasons to use AI
- 14:46Ethics in data and design
- 17:40AI ethics and team values
- 20:48Designers' ethical role
- 22:55Conditions for AI success
- 24:30Closing and Q&A
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