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Building and Deploying GenAI Apps at Block

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Block builds a federated GenAI stack on top of Databricks AI Platform using Mosaic AI Gateway, MLflow model ops, model serving and Unity Catalog for governance. A Square use case auto-generates merchant menus and saves up to 15% setup time. Platform supports fine-tuning open‑source models in‑place, runs a RAG pattern for context, and keeps data internal. Results: 26% faster to production, 32% higher developer productivity and roughly $10M in realized productivity gains.

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