XaaS: Focus on Outcomes and not Infrastructure Management
summary
Dell Digital describes an outcome‑first stack built as APEX monetization platform that started with infrastructure hardware and now packages client devices, using a four‑stage lifecycle (procure, deploy, operate, transition) and a built “trust engine” plus a customer zero dogfooding program (Dell Proven). Claims include IDC/Gartner data points: ~61% of orgs favor consumption models, deployment pain often spans 30–32 weeks, and forecasts that ~75% of edge and over half of data center capacity moves to service consumption. Finance work yields 10–12 revenue archetypes to keep legacy capex and new opex models selectable.
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chapters (14)
- 0:00Intro
- 3:20Agenda
- 4:56Recap
- 8:53Dells journey
- 12:32Business value
- 16:44Procurement
- 21:42Dell ID
- 26:37Questions
- 26:52Engage Monitor Improve
- 29:07Customer Zero
- 31:33Monetization
- 34:17Revenue Recognition and Sales Compensation
- 37:07Segment Customers
- 40:30Three most important and differentiating factors
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