CAPES Aren’t Just for Super Heroes They’re for You Too!
summary
Defines CAPES as the six soft skills that drive revenue: Communication, Collaboration, Adaptability, Perseverance, Empathy and self‑awareness, and cites concrete numbers — 86% link failures to poor communication, 95% overestimate soft‑skill mastery while only 10% have true self‑awareness, 83% of Gen Z prefer empathy over pay. Offers specific practices: active and curious listening, four‑step problem solving, TDD anecdote, “1% better” habit, fail‑fast resilience, hidden‑bias quiz, mandatory soft‑skills training; uses live exercises (finger‑down, capes) to test uptake.
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chapters (10)
- 0:00Introduction and speaker intro
- 1:03What are CAPES skills
- 8:01Communication importance
- 15:47Collaboration and active listening
- 21:49Adaptability in tech
- 29:00Perseverance and resilience
- 32:51Empathy and self-awareness
- 37:10Leadership and company culture
- 40:22Mandating soft skills training
- 42:48Closing and cape distribution
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