Use Voice AI For Incident Reporting, Monitoring & Alerts
summary
Demonstration shows a Node.js app using Dasha voice AI + Better Uptime that receives webhooks, pulls the incident id, calls out over telephony, gathers status (TLS, Kubernetes, health checks), takes dictated notes, and can acknowledge or resolve incidents via API. Source code is on github.com/dasha-samples/site-reliability-monitor-handler. Build time is quoted as ~5–6 hours, uses ngrok for local webhooks, and the demo actually resolves an incident and emails a machine transcript.
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chapters (7)
- 0:00Voice AI for SRE intro
- 1:16Conversational voice AI in SRE
- 5:30Live demo: incident handling
- 10:11How the AI app works
- 13:19Code breakdown
- 25:01Build your own Voice AI
- 26:09Closing & resources
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