Diagnosing Corporate Culture from Business Communication Lexicon
summary
Uses analysis of business communication vocabulary to diagnose corporate culture. Describes methods for extracting and measuring lexical features from internal communications (emails, chat) and how those features indicate elements of culture such as hierarchy, formality, and collaboration.
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chapters (9)
- 0:00Introduction
- 3:58Corporate culture overview
- 10:25Psychological safety basics
- 17:30Measuring culture methods
- 25:40Linguistic and nonverbal markers
- 33:08Digital culture transformation
- 39:08Digital culture pitfalls
- 41:16Assessing current culture
- 45:27Q&A
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