Industry generative AI in action
summary
Panel covers how Accenture and AWS build cloud foundations and an RAI-ready platform to run GenAI at scale, including Geni Genai in a box and funding via AMP. Examples: a contact‑centre pilot shows an 800% efficiency gain and 95% answer quality, engineers using GenAI report 2–4x productivity, a migration data‑profiling use case cuts design effort by 20%, and the Ask NBN platform passes adversary testing and runs summarization in production from sandbox to production.
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chapters (15)
- 0:00Introduction and welcome
- 1:02Setting the scene for GenAI transformation
- 4:12CBA’s GenAI journey and foundations
- 6:24Accenture and AWS customer outcomes
- 8:57Balancing experimentation with ROI
- 10:46Agentic AI applications and value
- 13:16Driving productivity with GenAI tools
- 15:31Engaging business in process redesign
- 16:54NBN’s Ask platform and legacy modernization
- 20:06Overcoming funding constraints with AMP
- 22:32Seattle Tech Hub and co-creation
- 25:25Key advice for accelerating GenAI adoption
- 27:12Focus on deployment at scale
- 28:17Tech’s role in driving productivity
- 29:00Closing remarks and Q&A invitation
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