The Future State of Credit Unions - Mission "Proofing" your CU!
summary
Credit unions face concrete steps: organize data into the cloud, open it via APIs, and use anonymized aggregation to build predictive services for life stages; expect pressures from Gen Z who give 15 seconds for a useful experience and from fintechs already slicing market share. Examples include OAuth2, FDX, Plaid/MX integrations and use of AI/LLMs once data is clean. Practical advice: run a culture self‑assessment, start small, pick partners tied to long‑term success, and prioritize ROI over compliance driven moves like 1033.
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chapters (10)
- 0:00Introduction
- 1:17Mission and strategy for CUs
- 6:12Innovation and future-proofing
- 9:49Generational tech expectations
- 12:42Data strategy for mission alignment
- 16:16Open banking in strategy
- 19:04CU stance on open banking
- 24:23Getting started with open banking
- 27:58Open banking use cases
- 29:25Closing and future outlook
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